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Brokers, who are divided about online remortgage ‘threat’ ,older not tech savvy left behind

Mortgage brokers are divided on whether Lloyds Bank’s launch of a fully online remortgage service is a threat to the sector. Mortgage advice by video: Save yourself a trip to your branch and speak to a mortgage adviser at home Lloyds Bank and Halifax have launched an online video service to connect new and existing customers to mortgage advisers from the comfort of their own homes - just as Lloyds gears up to close 39 branches in April.  The video link service can be accessed on a laptop, desktop, or tablet computer once the customer has booked an appointment through telephone banking. They then receive an email link to the video appointment ahead of the booked time slot - with virtual meetings available between 8am and 8pm during the week at both banks, and between 9am and 2pm on Saturdays at Lloyds and 9am and 4pm at Halifax.  Consumers can use the service to see if they can get a cheaper deal with Lloyds and then get an agreement in principle in minutes. If ap...